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How do I move my property to Property Management with Wings Real Estate?

 

Terminating your current Property Management Agreement (PO Form 6)

The Property Occupations Act (Qld) (PO Act) section 114 (4) provides that an appointment to manage will only end at the expiration of the agreed term, or by the giving of  30 days notice, or some lesser period agreed by the parties. If both you and your current property manager agree IN WRITING, you can terminate your management with then sooner than the 30 day period.

The notification period will commence at the date upon which the parties provide their written agreement to the terms of the termination.

So the first step is to complete and return via email the Form 6 that we will send you. We will then notify your current agent in writing of your desire to end your ‘Property Management Agreement PO Form 6. 

Be aware that it is not possible to contract out of the Statutory minimum notification period.

Property managers cannot and should not accept payment in lieu of notice in return for a reduced handover period, this contravenes the PO Act and can lead to formal disciplinary action.

During the ‘minimum notification period’ we’ll be in touch with your existing property managers and we’ll handle all the paperwork.

Once the minimum notification period has ended we’ll collect all the files and the keys and begin advertising your property and showing your property to prospective tenants.

 

Our Services & Fees 

 

Advertising:

Your property will be advertised on www.realestate.com.au and www.wingsre.com.au accompanied by a detailed description and digital photos.

High quality photos

Subject to Body Corporate approval, we will arrange a ‘For Lease’ board to be erected at the front of the property.

Mail-outs to our database of waiting tenants.

We carry out weekly Open for Inspections of your property plus any private appointments requested by prospective tenants. We DO NOT hand out keys to your property and allow unaccompanied inspections.

 

How often will you 'show' my vacant rental property? 

We have a zero vacancy policy. Vacant properties are no good for anyone.

We hold weekly ‘Open for Inspections’ (OFI’s) and inspections by appointment.

 

Tenant Selection:

All our tenants undergo a rigorous screening process including 100 points of ID

Reference checks from their previous two landlords

Employment reference check

Copies of their previous tenancy ledgers obtained

Proof of Income and Proof of Savings obtained

A search is carried out through the National Tenancy Database to ensure they have no history of bankruptcy or bad tenancies.

 

Documentation:

Prepare REIQ approved lease documents, annexures and special conditions, complete a written condition report of the property including extensive photographs of the entry condition

Provide a RTA pocket handbook which explains the rights and duties of the tenant

Complete the required Bond Lodgement form and forward with the bond to the Residential Tenancies Bond Authority

Provide the local water authority with the tenant’s details so water bills are sent directly to the tenant (providing the property has a separate water meter)

 

Routine Inspections

We conduct the first routine inspection at 12 weeks and subsequent routine inspections every 16 weeks. You will receive a written report and photos from each routine inspection.

The report will include property manager comments, suggestions and note maintenance required immediately or that may be required in the future

 

Rental Arrears

We run our arrears reports twice weekly and work closely with our tenants to try and keep their rent in advance at all times.

 

Rent Reviews

We conduct rent reviews at the end of each lease period and as the market dictates. We weigh up all the pros and cons involved with a rent review to help you to make an informed decision.

 

Lease Renegotiations

Both the landlord and tenant are notified prior to the expiration of the lease and each party’s preference is sought for an ongoing tenancy.

Either a new lease agreement will be prepared or the tenancy will continue on a monthly basis.

 

Maintenance and Repairs

We can arrange maintenance to your property according to your instructions. In the case of non-urgent maintenance, we can either refer to you before taking action or can organise maintenance on your behalf up to an agreed cost.

If you have preferred tradespeople, we will record their details and contact them when required.

Certain repairs are considered under the Residential Tenancies Act to be of such a serious nature that action must be taken immediately. Should such a situation arise, we will take all reasonable steps to contact you but if we are unable to, we will arrange necessary repairs.

Tenants have the authority under the Residential Tenancies Act to organise urgent repairs up to $1000.00 out of office hours – we therefore supply each tenant with details of our preferred tradespeople for such instances.

 

Monthly Statements and Payments

Rent is collected on a weekly basis (unless otherwise arranged) and a fully itemised statement is forwarded to you at the end of each month.

Any maintenance invoices will be attached to these statements for your income tax records. Funds will be paid to you by electronic transfer to your nominated account.

 

Real Time Access To Your Property's Data

Using your owner access portal, you can log in to our system and see what is happening with your property in real time. This includes viewing money in and money out, current maintenance works and viewing your statements.  

 

Vacating Tenants

Tenants are provided with a detailed cleaning guide outlining our expectations in relation to the final inspection. We also include what we expect from an exit clean as part of the tenant welcome pack, so the tenants are aware from the very beginning what will be required from them when they vacate.

We work hard to develop good relationships with our tenants. This helps when it comes to reletting your property as the tenants are more amenable to allowing us to show the property to prospective tenants, thus helping reduce your vacancy rate.

We conduct an extensive and thorough exit inspection, including a report and numerous photos. This is then cross-referenced with the entry condition report before any of the bond is refunded to the tenants.

Should this inspection be satisfactory and rent paid up to the final day, we complete the Bond Claim form with the tenant and disburse the monies within the required time frame.

 

Schedule of Property Management Fees

Fee Amount  
Letting Fee 1 week’s rent plus GST This includes internet advertising, conducting inspections, application and credit checks, document preparation and digital photos.
 
You will not be charged a re-letting fee for negotiating a lease with the existing tenant.
 
Management Fee 7.5% of weekly rent plus GST This includes rental collection, routine inspections, rent reviews, lease renegotiations, arranging repairs and maintenance, paying of rates and invoices on your behalf, and vacating inspections.
 

 

Queensland Civil & Administrative Tribunal

 

QCAT deals with disputes arising between landlord and tenants when issues cannot be reasonably resolved. In the event of a dispute, we will:

• Serve the relevant Notice on the tenant;

• Make application to QCAT for a hearing;

• Attend any Tribunal hearings on your behalf to present the case;

• Follow up on any rulings and/or Orders issued;

• Arrange debt collection/insurance claims where required.

The fee for this service is $33 per hour. All application fees for appeals will be charged at cost as determined by the Queensland Civil and Administrative Tribunal.

 

Landlord Insurance

We strongly recommend that you have landlord insurance. If you have just purchased a property, the best time to start is straight away – especially if the property is vacant and being advertised for rent. As a landlord, you have a liability exposure from the moment you or your agent begins showing potential tenants through the property.

With landlord insurance both fixed term and periodic leases are covered, including any continuation of a lease.

Will also recommend you also take out building insurance. Landlord insurance only covers the building where damage to the building is caused by malicious, accidental or deliberate damage and theft by the tenants or their invitees. The landlord should also consider having Building Insurance, which covers a broader range of damage to buildings, especially in the case of non-strata title properties.

 

 

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